Shopping Policies & Terms – Braj Paridhaan Official
1. Introduction
Welcome to Braj Paridhaan (www.brajparidhaan.com). By accessing our website or purchasing our products, you agree to comply with these Terms & Conditions. Our policies are designed to ensure transparency, customer happiness, and global trust.
2. Company Information
- Legal Name: Anand Agrawal (Proprietor)
- Trade Name: Braj Paridhaan
- GST Number: 09BSKPA5111R1ZG
- Udyam Registration: UDYAM-UP-54-0061020
- IEC Code: BSKPA5111R
- Registered Address: Loi Bazar, Pokharmal Dharamsala, Vrindavan, Mathura, Uttar Pradesh – 281121, India
- Contact: info@brajparidhaan.com | WhatsApp/Phone: +91‑7500850295 / +91‑8979085606
3. Scope of Services
We specialize in manufacturing and customization of ethnic wear, offering both single‑piece and bulk orders. Our product range includes dhoti, kurta, bagalbandhi, gopi dress, dupatta, patka, gamcha, lehenga choli, and more. Fabrics include silk, cotton, jhut cotton, bagalpuri, rayon, digital prints, sequence work fabrics, and palla prints.
4. Orders & Customization
- Single Orders: Customers may request personalized garments.
- Bulk Orders: Require 25% advance payment; balance payable once goods are packed.
- Customization Timeline: Normally 7–10 working days, provided logistics are smooth.
- Design Approval: Customers must approve final designs before production begins.
5. Pricing & Payment
- Payments are processed securely via Razorpay, which automatically converts amounts for international customers.
- We do not store sensitive payment data.
- Cash on Delivery: Not available in India or worldwide.
- Taxes, duties, and international shipping charges are borne by the customer.
6. Shipping & Delivery
- Domestic Shipping: DTDC, Shree Marut, India Post.
- Charges: ₹80 per kilogram across India.
- International Shipping: Shiprocket and other registered logistics providers.
- Delivery timelines vary depending on destination, customs clearance, and order size.
7. Returns & Exchange Policy
- No Return Policy: We do not accept returns.
- Exchange Policy: Allowed only in cases of defect or incorrect size.
- Customers must provide an unboxing video shared via WhatsApp (+91‑7500850295).
- Exchanges are processed after verification.
8. Intellectual Property
- All designs, logos, and content on www.brajparidhaan.com are the intellectual property of Braj Paridhaan.
- Our logo is unique and copyright protection may be applied.
- Trademark application for “Braj Paridhaan” is in process.
- Unauthorized reproduction or commercial use is strictly prohibited.
9. Customer Responsibilities
- Provide accurate measurements and customization details.
- Ensure timely communication for approvals.
- Comply with import/export regulations in their country.
10. Limitation of Liability
Braj Paridhaan shall not be held liable for:
- Delays due to customs or logistics providers.
- Minor variations in color, fabric texture, or embroidery (as these are handcrafted).
- Misuse of garments after purchase.
11. International Compliance
We comply with global privacy and trade standards:
- GDPR (Europe): Customers may access, correct, or request deletion of their data.
- CCPA (California, USA): Customers may request disclosure of collected data and opt‑out of marketing.
12. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Mathura, Uttar Pradesh.
13. Policy Updates
Braj Paridhaan reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.
14. Contact Information
For queries, orders, or support:
- Phone/WhatsApp: +91‑7500850295 / +91‑8979085606
- Email: info@brajparidhaan.com
- Website: www.brajparidhaan.com
15. Final Statement
At Braj Paridhaan, our mission is simple: to deliver happiness and build trust. With our slogan “The Symbol of Trust”, we promise authenticity, transparency, and craftsmanship in every garment we create. Our Terms & Conditions are designed to protect both our customers and our brand, ensuring a smooth and reliable shopping experience worldwide.
